Buzzflikr Blogs: Dan’s Pollen Count

** updates below

It has been a tough week for buzzflikr.com … problems have arisen (some of which are publicly viewable on the website) and i’m deep in the trenches trying to work this all out.

Over the course of the weekend I’ll be fixing the big issues and update as I can.

Thank you.

* UPDATES *

5/12/09 - after a long weekend and lots of troubleshooting, it came down to a web server misconfiguration. Issues resolved as of now. Thanks for your patience.

hi all,

A few odd issues have arisen in the hive today. One affecting the load times of certain pages, specifically the homepage. I was able to find out part of the problem was the way RSS feeds were being pulled in. So for the time being a few things are disabled as I work out why it happened in the first place.

There is also a few other issues to attend to, but nothing critical.

If you see anything, it would be very helpful to shoot me an email - Thanks!

On a lighter note, its cinco de mayo! Celebracion! I missed blogging all through April, sorry about that! More tech updates coming…

MAINTENANCE ANNOUCEMENT:

I am performing maintenance on out Buzzflikr email system in order to upgrade to a better system.

I anticipate no more downtime than 24 - 36 hours.

All emails sent to any @buzzflikr.com email address may not reach its intended recipient. We apologize for the inconvenience, yet this had to be done in order accomplish our plans for the future.

I will post an update when the migration has been completed.

** UPDATES are at the bottom of this post, thank you. **

While doing some standard maintenance as well as adding some new features I have run into issues with our Profile management system. Please read on for how this affects you.

FIRST - NO DATA HAS BEEN LOST!

All profiles and data are all intact, we are just having an issue with displaying everything correctly. We are in contact with the profile management support team and working diligently to restore this functionality.

RESTORE TIMELINE:

Hopefully with 24 - 48 hours of this posting [July 15 1:30AM]

CURRENT COLONISTS:

• profile viewing and editing unavailable

CURRENT EDITORS:

• you cannot view colonist profiles
• viewing and editing your own profile is unavailable

CURRENT DRONES / REGISTERED FREE USERS:

• all functions should be working correctly, let me know if you have an issue.

I will be posting updates as they happen. Thank you for your patience as we are working hard to restore complete functionality.

** UPDATE Thursday 7/17/08 6:00pm **

Profile viewing has still not be restored. Apparently this is affecting multiple customers of the same product we are using. We apologize once again for the downtime and I am working constantly to get this issue resolved.

** UPDATE Wednesday 7/23/08 5:45pm **

Profile viewing has been restored… mostly. At the very least profile viewing of all account types is available. Everything is STILL not completely the way it should be. I’m still working on this stuff. I apologize once again for the extended downtime. 

- Dan
daniel@buzzflikr.com